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Bid Invitation - Q&A

Q: Would you like different pricing options to be submitted in one bid?

A: Yes.

 

Q: Does Owen County Public Transit have an IVR system currently? If not, is this a feature the county is interested in having included?

A: Owen County Public Transit does not currently have an IVR system. Feature options are welcomed.

 

Q: Is there a specific page limit on the RFP? Adding any additional material as annexures for the technical proposal?

A: No.

 

Q: Owing to the current conditions of the pandemic, is OCPT open to considering online training sessions?

A: Yes.

 

Q: What is the maximum number of paratransit vehicles at peak service on any given day?

A: 10-200. The maximum number has not been determined.

 

Q: Do you want us to host the solution, or do you want to host it in your own environment?

A: Please provide advantages and disadvantages of both solutions.

 

Q: What is your desired start date and go-live date?

A: Third quarter (January-March 2022).

 

Q: What are some of the pain points with the current software solution that you would change immediately if you could?
A: There is no software currently being utilized. All scheduling and routing are handwritten.